Last updated: 3 April 2026

These terms and conditions govern your use of this website and any purchase of products or services from Kellie Kayser. By accessing this website or completing a purchase, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not proceed with any purchase.

1. Nature of Services — Important Notice

Kellie Kayser is an educator, coach, and complementary therapies practitioner. She is not a psychologist, psychiatrist, medical practitioner, or registered health professional. Her work draws on education, behavioural frameworks, coaching methodologies, and complementary therapies including yoga and movement-based practices.

All products, programs, coaching services, events, and content provided via this website are educational and informational in nature only. They are not a substitute for professional medical, psychological, or psychiatric care.

If you are currently experiencing significant mental health difficulties, are in crisis, or have been diagnosed with a mental health condition, please consult a qualified medical or mental health professional before engaging with any product or service available via this website.

In an emergency, call 000. For crisis support, contact Lifeline on 13 11 14.

By purchasing any product or service via this website, you acknowledge that you have read and understood this notice and accept full responsibility for determining whether any product or service is appropriate for your individual circumstances.

2. General Disclaimer

The information provided via this website and any associated products or services is general and educational in nature. It does not take into account your individual objectives, medical situation, mental health status, or personal circumstances.

Before acting on any information provided via this website, you should consider its appropriateness in light of your own situation. Where relevant, you should seek independent professional advice before making significant lifestyle, financial, health, or personal decisions.

3. Products and Services

Kellie Kayser offers a range of products and services including digital products, online programs, coaching services, live events, and retreats. The specific details, inclusions, and delivery format of each product or service are outlined on the relevant sales page at the time of purchase.

4. Payment

Payment is due in full at the time of purchase unless otherwise stated. We accept Visa, Mastercard, and American Express via Stripe's secure payment platform.

By submitting your payment details you confirm that you are authorised to use the payment method provided and that the information supplied is accurate and complete.

Payment is subject to validation and authorisation by your card issuer. If authorisation is not received, your order will not be processed.

5. Refunds and Cancellations

Refund and cancellation terms vary by product or service and are outlined on the relevant sales page at the time of purchase. If no specific refund policy is stated, all sales are final.

Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law. Where a product or service fails to meet a consumer guarantee under the Australian Consumer Law, you are entitled to a remedy in accordance with that legislation.

If you experience an issue with your purchase, contact us at hello@kelliekayser.com and we will work to resolve it promptly.

6. No Guarantee of Results

Results from any product or service purchased via this website will vary between individuals. Kellie Kayser makes no guarantee of specific outcomes, results, income levels, or personal changes of any kind.

By purchasing any product or service via this website you acknowledge that your results depend entirely on your own effort, commitment, circumstances, and application of the material provided, and on factors outside Kellie Kayser's control.

7. Personal Responsibility

You are solely responsible for your own decisions, actions, and outcomes in connection with any product or service purchased or accessed via this website.

Participation in any product, program, coaching service, event, or retreat offered by Kellie Kayser does not transfer responsibility for your physical, mental, emotional, or financial wellbeing to Kellie Kayser in any way.

8. Coaching Services and Events

Where coaching services, live events, or retreats are offered, additional specific terms may apply and will be outlined at the time of booking or purchase.

Participation in any live event or retreat is at your own risk. You are responsible for ensuring that participation is appropriate for your individual health and circumstances. Kellie Kayser reserves the right to refuse participation where, in her reasonable judgement, participation may not be appropriate or safe for an individual.

9. Access and Use

Access to any digital product or program is granted to the purchasing individual only. Login details, workbooks, and program materials may not be shared with, distributed to, or used by any other person.

10. Age Restriction

By purchasing from this website you confirm that you are at least 18 years of age. Kellie Kayser reserves the right to cancel any order where this requirement is not met.

11. Intellectual Property

All content, frameworks, materials, methodologies, and resources provided through this website and its products are the intellectual property of Kellie Kayser. They may not be reproduced, distributed, shared, resold, or used for commercial purposes without prior written permission.

All materials are for your personal use only. Unauthorised use of any intellectual property belonging to Kellie Kayser may result in legal action.

12. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law, Kellie Kayser's total liability to you for any loss, damage, or claim arising out of or in connection with your use of this website or any product or service purchased via it is limited to the amount paid by you for that product or service.

Kellie Kayser is not liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to loss of income, loss of profits, loss of opportunity, loss of data, or any other financial, physical, emotional, or personal loss arising from:

> Your use of or inability to use any product or service purchased via this website

> Any reliance placed on content or materials provided via this website

> Participation in any live event, retreat, or coaching service

> Any interruption, suspension, or termination of access to any product or service

Nothing in this clause excludes any guarantee, condition, warranty, right, or remedy which cannot be excluded under the Australian Consumer Law.

13. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these terms or any product or service purchased via this website will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

14. Changes to these Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting to this website. Continued use of this website following any changes constitutes your acceptance of the updated terms.

Contact

For any questions regarding these terms: hello@kelliekayser.com

By proceeding with any purchase via this website, you confirm that you have read, understood, and agreed to these terms and conditions.